Security Statement

With proper safety measures in place, your Union@Home transactions remain confidential and safe. The following measures have been taken to ensure your privacy:

Secure access and Verifying User Authenticity:

Unique ID and Personal Identification Number (PIN) - In order to access Union Bank of Mena's Online Banking, you must enter a unique User ID and PIN.

Account "Pseudo" names - Union Bank of Mena does not display your account numbers over the Internet. Instead, we allow you to choose a "pseudo name" for each of your accounts. For example, Home Checking, Judy's Savings, etc.

Automatic log-off - If you are logged on to Union@Home but do not use it for 10 minutes, you will not be able to proceed until you "re-log" onto the system.

PIN "lockout" system - To keep unauthorized individuals from accessing your account by guessing your PIN, we have instituted a PIN lockout system. If your PIN is entered incorrectly three consecutive times, the user is "locked out" of the system.

Secure Data Transfer:

Encryption - The latest encryption technology ensures that your confidential account information cannot be accessed by another party. Encryption is a way to rewrite something in a code, which can be decoded later with the right "key." When you request information about your accounts, the information is sent across the web in an encrypted format to Union Bank of Mena. We decode your request and send the requested information back to you in an encrypted format. When the information reaches you, it is decoded so that you, and no one else, can read it.

Router and Firewall:

Other Security Measures - In addition to the above safeguards, sophisticated firewalls and an authentication process ensure that only authorized individuals are allowed to enter our system.

How you can protect your Internet security?

While Union@Home works to protect your banking privacy, you will also play an important role in protecting your accounts. There are a number of steps you can take to ensure that your Union@Home account information is protected, including:

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